Returns & Exchanges

No Quibble Returns Policy

At LUNABANDS, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, our No Quibble Returns Policy allows you to return items with ease.

Key Features of Our Returns Policy:

1. 30-Day Return Period
• You have 30 days from the date of delivery to return any items for a full refund or exchange.
2. Hassle-Free Process
• Simply contact our Customer Service team to initiate a return. You can reach us via Email at bands@lunabands.co.uk
3. No Questions Asked
• We won’t ask you for a reason for your return. Your satisfaction is our priority, and we respect your decision.
4. Full Refunds and Exchanges
• Once we receive your returned item, we will process a full refund excluding postage costs to your original method of payment or send out an exchange item of your choice, typically within 1 to 2 business days.
5. Condition of Returned Items
• Items must be returned in their original condition, and in their original packaging.
6. Damaged or Faulty Items
• If you receive a damaged or faulty item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

Contact Us

For any questions regarding our No Quibble Returns Policy, please contact our Customer Service team at via Email at bands@lunabands.co.uk

We appreciate your business and are committed to providing you with the best possible shopping experience.

Thank you for choosing LUNABANDS!