Welcome to LUNABANDS! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand how we handle shipping and delivery.
Processing Time
Shipping Methods & Delivery Times
We offer the following shipping options:
Domestic UK Shipping
International Shipping
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Shipping Restrictions
Delayed or Lost Orders
While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control. If your order is delayed or lost, please contact our customer service team at bands@lunabands.co.uk for assistance.
Damaged or Incorrect Orders
If you receive a damaged or incorrect order, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about our shipping policy or need further assistance, please contact us at:
Thank you for shopping with LUNABANDS!